The rules governing your use of FlowcoreAI's platform and services.
Please read these Terms of Service ("Terms") carefully before using the FlowcoreAI website or any of our AI-powered automation services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, do not use our services.
FlowcoreAI provides AI-powered automation systems — including missed call text-back, quote follow-up, online booking, review automation, and CRM pipeline management — exclusively for trade businesses. References to "we", "us", or "our" refer to FlowcoreAI.
By using our services, you represent that you are at least 18 years of age, have the legal authority to enter into these Terms on behalf of yourself or your business, and that your use of our services complies with all applicable laws and regulations.
FlowcoreAI provides automation tools and systems as described on our website and in any service agreement you enter into with us. We reserve the right to modify, suspend, or discontinue any part of our services at any time with reasonable notice.
Specific deliverables, timelines, and service terms are outlined in your individual service agreement or statement of work. In the event of conflict between these Terms and a signed service agreement, the service agreement takes precedence.
If you create an account or access third-party platforms (such as GoHighLevel) through our services, you are responsible for:
Fees for our services are set out in your service agreement or on our pricing page. All prices are in Australian Dollars (AUD) unless otherwise stated.
Invoices are due as specified in your service agreement. Late payments may incur interest at the rate of 1.5% per month on the outstanding balance.
Set-up and onboarding fees are non-refundable once work has commenced. For ongoing monthly services, you may cancel with 30 days' written notice. No refunds are issued for partial months already invoiced.
You agree not to use our services to:
All content, software, designs, and materials created by FlowcoreAI in connection with our services are and remain the intellectual property of FlowcoreAI, unless explicitly transferred in writing. You retain ownership of any content, data, or materials you provide to us ("Client Content").
You grant FlowcoreAI a non-exclusive, royalty-free licence to use Client Content solely to provide the agreed services.
Both parties agree to keep confidential any proprietary or sensitive information shared during the engagement and not to disclose it to third parties without prior written consent, except as required by law.
While we work hard to deliver measurable improvements in lead capture and booking rates, results vary depending on your business, trade, location, and market conditions. FlowcoreAI does not guarantee specific outcomes. Any figures or case studies referenced on our website represent past results and are not a warranty of future performance.
Our services are provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.
To the maximum extent permitted by applicable law, FlowcoreAI's total liability to you for any claim arising out of or relating to these Terms or our services shall not exceed the total fees paid by you in the three (3) months preceding the claim.
In no event shall FlowcoreAI be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.
You agree to indemnify and hold harmless FlowcoreAI and its officers, employees, and contractors from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your breach of these Terms, your misuse of our services, or your violation of any applicable law.
Either party may terminate the service relationship with 30 days' written notice. We may terminate immediately if you breach these Terms or engage in conduct that we reasonably believe causes harm to our business or other users. Upon termination, all outstanding fees become immediately due and payable.
These Terms are governed by the laws of Australia. Any disputes shall be resolved in the courts of the applicable Australian state or territory.
We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page with a revised "Last updated" date. Continued use of our services after changes constitutes your acceptance of the updated Terms.
If you have questions about these Terms, please contact us: